1. Definitions
“We”, “Us”, “Our” refer to Cork Taxi Service.
“Customer”, “You”, “Your” refer to any individual using our website or booking our services.
“Service” refers to taxi transportation, airport transfers, bookings, and other related services offered by Cork Taxi Service.
2. Use of Our Services
You must be at least 18 years old to make a booking.
All information provided during booking must be accurate and complete.
We reserve the right to refuse service to anyone in cases of abusive behavior, intoxication, or safety concerns.
3. Booking and Confirmation
Bookings can be made through our website, Whatsapp or email.
A booking is confirmed only after you receive a confirmation message via email or SMS.
Customers must ensure the pickup time and location are correct.
4. Pricing & Payments
All fares are calculated based on distance, route and service type.
Additional charges may apply for:
Waiting time
Extra luggage
Late-night service
Special requests
Payments can be made by cash, credit/debit card, or online payment (where available).
5. Customer Responsibilities
You agree to:
Arrive at the pickup location on time.
Behave respectfully toward drivers and other passengers.
Not damage the vehicle or leave the car excessively dirty.
Ensure children are safely secured using appropriate child seats (if required).
6. Driver Responsibilities
Our drivers are required to:
Maintain a clean and safe vehicle.
Provide professional and courteous service.
Follow local traffic laws and safety guidelines.
Take the most efficient route unless the customer requests otherwise.
7. Delays & Unforeseen Events
We strive to be punctual; however, Cork Taxi Service is not liable for delays caused by:
Traffic congestion
Weather conditions
Road closures
Accidents
Mechanical issues
Events outside our control
8. Luggage Policy
Normal luggage is accepted at no extra charge unless stated otherwise.
Oversized or excessive luggage must be declared at the time of booking.
Cork Taxi Service is not responsible for lost, stolen, or damaged belongings.
9. Prohibited Activities
You may not:
Use the service for unlawful purposes
Carry hazardous, illegal, or dangerous items
Abuse or threaten drivers
Attempt to avoid payment
10. Liability
Cork Taxi Service is not liable for:
Personal belongings left in the taxi
Delays beyond our control
Missed flights caused by late departure from your pickup location
Our maximum liability is limited to the total amount paid for the trip.
11. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our service means you accept the updated terms.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@corktaxiservice.com
Phone: +353-864575744