Cork Taxi Service

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Privacy Policy

Introduction

Welcome to Cork Taxi Service. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our taxi services in Cork. We are committed to safeguarding your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our website corktaxiservice.com or booking a taxi with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

  • Contact Details: Name, email address, phone number.

  • Identification Information: Driver’s license number or national ID (for drivers only).

  • Payment Information: Credit/debit card details, billing information (processed securely through trusted payment partners).

b. Usage Information

  • Trip Data: Pickup and drop-off locations, ride duration, fare details, route information.

  • Device Information: IP address, browser type, device type, operating system, and other technical data when you interact with our website.

c. Communication Information

  • Support Requests: Emails, calls, messages, or form submissions made through our website.

  • Feedback: Ratings, reviews, and responses to any surveys or service improvement forms.

2. How We Use Your Information

We use your personal information to ensure smooth operation and continual improvement of our taxi services in Cork:

  • Service Delivery: To manage bookings, provide taxi transportation, and improve user experience.

  • Customer Support: To respond to your inquiries and provide timely assistance.

  • Payment Processing: To securely process payments for rides and related services.

  • Safety & Security: To verify user identity, prevent fraudulent activity, and ensure the safety of passengers and drivers.

  • Legal Compliance: To meet legal obligations and regulatory requirements.

3. Sharing Your Information

We use your personal information to ensure smooth operation and continual improvement of our taxi services in Cork:

  • Trusted Service Providers: Payment processors, IT support teams, booking management systems, and other partners essential for delivering taxi services.

  • Legal Authorities: When required by law, regulation, or to protect our rights, safety, or property.

  • Business Transfers: If Cork Taxi Service is involved in a merger, acquisition, or transfer of assets, your data may be shared with the new owner.

4. Data Security

We implement strong technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or loss. While we strive for the highest level of security, no online system can guarantee 100% protection.

5. Your GDPR Rights

As a user of our taxi service in Cork, you have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Correct inaccurate or incomplete information.

  • Right to Erasure: Request deletion of your personal data when legally applicable.

  • Right to Object: Object to specific types of data processing.

  • Right to Data Portability: Request the transfer of your data to another service provider.

6. Data Retention

We retain your information only for as long as needed to fulfill the purposes outlined in this policy, or as required by Irish and EU law. Data that is no longer required is securely deleted or anonymized.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect service improvements or regulatory changes. Any updates will be posted on this page with a revised effective date. Continued use of our website or taxi services indicates your acceptance of any updated terms.